Knowledge Base

Partners

Account Setup

Create a new account
How to access all settings and profiles for each account
Deactivate an account
How to deactivate Automated Recruitment
Integrating CX Index with Genesys Cloud
Getting Started with CX Index (Genesys Cloud Integration)

Demo Apps

Partner Demo & Sandbox Org Options
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App Settings

Client App Settings
General Phone Settings
NLP settings
ETL
Global Features
Integrations
Logs
Customers
Connecting to SFTP Server with SSH Key Authentication