Configuring Metrics
Choose what metrics to display on the dashboard, and create custom metrics.
Saving Summary Metrics
Upon logging into CX Index for the first time, every user is prompted to select which metrics will appear on their dashboards. In the Settings, under Parameters, select Metric Settings.
In the Metric settings tab, find the two lists of metrics. The list on the left shows standard metrics, and the list on the right shows custom metrics.Â
Check the box next to the metrics you'd like to appear on your dashboard and in exports. Click Save. 
Adding a Custom Metric
Click the Add custom metric button.
Fill in the required fields as indicated. 
The metric will be added to the list below so you can label survey questions with that metric and save it to your dashboard.
How to delete a metric
In the Metric settings tab, find the list of metrics. The list on the left shows standard metrics, and the list on the right shows custom metrics.
Only custom metrics can be deleted. To delete a metric, click the red trash icon to the right of the metric.
Click Yes on the pop-up window that appears.
