Knowledge Base

Partners

Account Setup

Create a new account
How to access all settings and profiles for each account
Deactivate an account
How to deactivate Automated Recruitment
Integrating CX Index with Genesys Cloud
Getting Started with CX Index (Genesys Cloud Integration)

Demo Apps

Partner Demo & Sandbox Org Options
More

Settings

Users and Permissions
Parameters
Case Management
Social Settings
NLP Settings

App Settings

General Settings
Integrations
ETL
Logs
Global Features
Customers
Connecting to SFTP Server with SSH Key Authentication